Trauma Awareness in Conflict Management | Certificate of Completion | 22 Hours CPD

This training is designed for professionals, practitioners, volunteers, parents, carers, and anyone seeking to deepen their understanding of trauma and its impact on behaviour, communication, and conflict. Using the Gondel Method, a trauma-informed framework for understanding behaviour and human responses, the course explores conflict through a more compassionate and structured lens. Participants will gain practical insights into how trauma can influence reactions in challenging situations, while developing skills in communication, de-escalation, and conflict management. The training supports learners in creating safer, more understanding interactions across personal, community, and professional contexts. For a detailed overview of the course content, learning outcomes, and programme structure, please refer to the full course information page.