About
1. Course Overview: This 12-week online training is designed for professionals who want to manage conflicts using a trauma-informed approach. The course covers the impact of trauma on behaviour during conflict and provides practical strategies for managing trauma-related behaviour and responses. 2. Target Audience: This course is for professionals working in healthcare, social care, education, mental health, counselling, human resources, and other support-focused roles. It is intended for those who regularly engage in conflict resolution and wish to enhance their skills in handling trauma-related conflicts. 3. Learning Outcomes: Identify trauma-related behaviours and triggers in conflict situations. Understand trauma’s impact on behaviour and responses. Apply trauma-informed strategies to de-escalate conflicts. Create a supportive environment for conflict resolution. 4. Duration and Format: The course is 12 weeks long and delivered through video modules that you can complete at your own pace. Mentoring sessions are not included, but personalized sessions can be arranged by booking a needs assessment to tailor your learning experience. 5. Enrolment Process: Register online to gain immediate access to the training materials. You can book a needs assessment for mentoring support if needed. 6. Course Content: Trauma-Informed Conflict Insights: Understand conflict through a trauma lens. Managing Trauma Triggers & Responses: Learn to identify and handle trauma-induced behaviours. Conflict Escalation & De-escalation: Recognize and manage conflict escalation with trauma-sensitive strategies. 7. Learning Objectives: By the end of this course, you will be able to: Recognize trauma-related behaviours in conflict. De-escalate conflicts using trauma-sensitive methods. Apply strategies to create a safe and supportive environment for resolution. This course equips you with the tools to handle conflicts effectively
You can also join this program via the mobile app. Go to the app